Frequently Asked Questions
Everything you need to know about your SINGER® sewing experience.
What is the standard shipping time for SINGER® machines?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
How do I register my new sewing machine for warranty?
You can register your product online through our Warranty Registration page using your model number and serial number found on the back or bottom of your machine.
What is the return policy for accessories and machines?
We offer a 30-day return policy for items purchased directly from our site. Products must be in their original packaging and include all included accessories to qualify for a full refund.
Where can I find manuals for older SINGER® models?
We maintain an extensive digital library of instruction manuals. Simply enter your model number into our 'Manuals' search bar to download a PDF copy at no charge.
Are SINGER® needles compatible with other sewing machine brands?
While SINGER® needles are designed for optimal performance in our machines, they are standard 130/705H system needles and are compatible with most domestic home sewing machine brands.
Do you offer financing options for high-end embroidery machines?
Yes, we partner with third-party providers to offer flexible monthly payment plans at checkout, allowing you to bring home your dream machine today and pay over time.